Mountain Sunset Cabins
Jill, even though our general manager has spoken with you regarding your review, we did want to make sure Trip Advisor members were reassured that we immediately addressed the light bulb and robe issue and the lost remote has been replaced. During our cleaning process, we frequently check for those and even test the batteries, but we missed it this time. Also, we have changed our reservation system to correctly identify "fees" as sales tax, so thank you for bringing that to our attention.
Cabin X continues to be our most popular cabin and we sincerely hope you'll consider a future visit. This summer we will adding new features to the cabin, including a new wrap-around deck!
Again, thank you for your comments and the chance to visit on the phone. Please know we strive to provide every guest with a first-rate cabin experience, as is reflected in our many Trip Advisor reviews. However, we did miss the items you mentioned and hope that you will give us another chance to prove that Cabin X is the quality romantic escape that so many of our guests have found it to be.